100% Return Policy

We offer FREE RETURNS. This means free shipping on returns, from any U.S. address. Simply contact us within the return time, and we will email a full insured Fed Ex return label, with shipping instructions

At McGivern Diamonds, our policy is to give a 100% refund if not satisfied for any reason,. If you need more time than the norm, in most cases we are happy to extend this, just request this when ordering. Our standard return policy is that the merchandise must be postmarked within (7) days of receipt, and returned in original condition, along with any associated certificates. If you choose to return any items, just call or email us to inform us of the return. It's that simple! Our standard return policy applies to all items, unless otherwise specified.

Again, If you need more time than the (7) days, in most cases we are happy to extend this policy, just request this when ordering, and this will be clearly noted on your invoice.

The free return is limited to (1) return per customer. This procedure must be followed for the free return.

Customer Testimonials

Amazing! Prompt, highest quality service. He really does put the customer first in every way

Shopper

Received what was ordered. No issues at all.

Shopper

Perfect process! Mike was very responsive in my emails, always replying within a couple hours of my email; day, evening, and even night. The ring is beautiful - the proposal went great - and SHE loves it! Thank you McGivern!

BRIAN

Mike did an excellent job. I am a first timer diamond buyer and he answered all my questions and matched/found me a the perfect set. I will definitely be coming back for my next purchase.

JakobM
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